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Engagement suite adding live chat, comments, polls and live blogs to publisher and brand sites to grow and monetize audiences.
AI knowledge platform (Alani) that turns files, video, audio and docs into cited, source-grounded answers with persistent memory.
AI customer-support automation with cobrowsing that resolves tickets by extracting answers from help docs and past tickets.
Prompt engineering, management, and LLM observability platform.
No-code platform for building and running AI agents that automate work across data, sales and support tasks.
Free trial available
No public pricing
No public pricing
- ✦Threaded comments
- ✦Real-time group chat
- ✦Live blog streams
- ✦AI polls and moderation
- ✦First-party data capture
- ✦No-code website embed
- ✦Source-cited, grounded AI answers
- ✦Persistent memory across sessions
- ✦Video, audio, PDF and doc parsing
- ✦Choice of LLM (GPT, Claude, Gemini)
- ✦Alani Hub, Connect and Insights products
- ✦Collaboration and sharing
- ✦Enterprise-grade privacy
- ✦AI ticket automation across channels
- ✦Cobrowsing for guided support
- ✦Answers extracted from help docs and past tickets
- ✦Step-by-step guided resolutions
- ✦Support analytics and content-gap detection
- ✦One-click integrations with existing helpdesks
- ✦Prompt management
- ✦Prompt evaluations
- ✦LLM observability
- ✦Team collaboration
- ✦Version control for prompts
- ✦A/B testing of prompts
- ✦Prompt Registry
- ✦Historical backtests
- ✦Regression tests
- ✦Usage monitoring
- ✦Visual canvas to orchestrate multi-agent workflows
- ✦Prebuilt specialized agents (data, support, CRM, sales)
- ✦Access to many AI models with no vendor lock-in
- ✦Slack, Teams and email agent interaction
- ✦Recurring/scheduled tasks and triggers
- ✦Enterprise security: RBAC, VPC, audit logs, spend controls
- →Live event coverage
- →Growing on-site community
- →Monetizing audience with ads
- →Capturing first-party data
- →Personal 'second brain' knowledge base
- →Verified research and analysis
- →Content communities and monetization
- →Enterprise data workflows and insights
- →Automatically resolve common support tickets
- →Deflect inquiries with self-serve answers
- →Guide customers through resolutions
- →Cobrowse to assist users in real time
- →Spot content gaps and trends
- →Scaling customer support automation with LLMs
- →Empowering non-technical teams with prompt engineering
- →Building personalized AI interactions
- →Debugging LLM agents
- →Improving content creation processes
- →Managing and monitoring prompts with a team
- →Automate data analysis and reporting
- →Triage support tickets and spot patterns
- →Keep a CRM updated and research prospects
- →Deploy AI agents across a team's tools