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AI knowledge platform (Alani) that turns files, video, audio and docs into cited, source-grounded answers with persistent memory.
AI customer-support automation with cobrowsing that resolves tickets by extracting answers from help docs and past tickets.
Prompt engineering, management, and LLM observability platform.
No-code platform for building and running AI agents that automate work across data, sales and support tasks.
AI operating system for car dealerships with voice AI, a smart inbox and agents that capture leads and lift service revenue.
No public pricing
No public pricing
No public pricing
- ✦Source-cited, grounded AI answers
- ✦Persistent memory across sessions
- ✦Video, audio, PDF and doc parsing
- ✦Choice of LLM (GPT, Claude, Gemini)
- ✦Alani Hub, Connect and Insights products
- ✦Collaboration and sharing
- ✦Enterprise-grade privacy
- ✦AI ticket automation across channels
- ✦Cobrowsing for guided support
- ✦Answers extracted from help docs and past tickets
- ✦Step-by-step guided resolutions
- ✦Support analytics and content-gap detection
- ✦One-click integrations with existing helpdesks
- ✦Prompt management
- ✦Prompt evaluations
- ✦LLM observability
- ✦Team collaboration
- ✦Version control for prompts
- ✦A/B testing of prompts
- ✦Prompt Registry
- ✦Historical backtests
- ✦Regression tests
- ✦Usage monitoring
- ✦Visual canvas to orchestrate multi-agent workflows
- ✦Prebuilt specialized agents (data, support, CRM, sales)
- ✦Access to many AI models with no vendor lock-in
- ✦Slack, Teams and email agent interaction
- ✦Recurring/scheduled tasks and triggers
- ✦Enterprise security: RBAC, VPC, audit logs, spend controls
- ✦Voice AI with full customer context
- ✦AI-native Smart Inbox across channels
- ✦LiveCSI real-time satisfaction monitoring
- ✦Service Advisor Agent
- ✦Heat Case and Opportunity Agents
- ✦Mobile app
- →Personal 'second brain' knowledge base
- →Verified research and analysis
- →Content communities and monetization
- →Enterprise data workflows and insights
- →Automatically resolve common support tickets
- →Deflect inquiries with self-serve answers
- →Guide customers through resolutions
- →Cobrowse to assist users in real time
- →Spot content gaps and trends
- →Scaling customer support automation with LLMs
- →Empowering non-technical teams with prompt engineering
- →Building personalized AI interactions
- →Debugging LLM agents
- →Improving content creation processes
- →Managing and monitoring prompts with a team
- →Automate data analysis and reporting
- →Triage support tickets and spot patterns
- →Keep a CRM updated and research prospects
- →Deploy AI agents across a team's tools
- →Answering dealership calls and messages
- →Rescuing and booking service leads
- →Resolving customer complaints (heat cases)
- →Boosting service-advisor productivity