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Jotform's platform for building AI customer-service agents across channels; category leader.
AI form builder for surveys and quizzes with automated insights; high traffic.
AI-powered customer communications platform for calls, messages and meetings; major established product.
One-click bug-reporting tool that auto-captures console, network logs and repro steps for developers.
Unified omnichannel CX platform combining live chat, telephony and the Kai AI agent to automate customer support.
No public pricing
No public pricing
Free trial available
Free trial available
- ✦AI Agent Creation
- ✦Template Library
- ✦Multi-Channel Support
- ✦AI-powered insights
- ✦Form creation in 30 seconds
- ✦Customizable branding
- ✦Logic branches
- ✦Integration with various tools
- ✦Drop-off rate tracking
- ✦Emotion and sentiment analysis
- ✦Keyword extraction and text classification
- ✦Ai-powered customer communications
- ✦All-in-one platform
- ✦Real-time Ai insights
- ✦Cloud-based solutions
- ✦One-click bug capture via browser extension
- ✦Automatic repro steps
- ✦Console, network and device logs
- ✦Instant replay of recent activity
- ✦Backend tracing and an AI debugger
- ✦Integrations with Jira, Linear, GitHub and Slack
- ✦Unified omnichannel inbox
- ✦Kai AI agent for automation
- ✦Telephony, virtual numbers and BYOC
- ✦Auto-routing and case management
- ✦Real-time analytics and reporting
- ✦CRM and app integrations
- →Customer Service Automation
- →Feedback Collection
- →Streamlining Support Inquiries
- →Lead capture for marketing teams
- →User feedback collection for product teams
- →Customer retention for customer success teams
- →HR process organization for HR teams
- →Research data analysis for research teams
- →Branding customization for agencies
- →Improving customer experience in retail with Dialpad Support
- →Connecting employees globally with Dialpad Connect
- →Achieving high CSAT scores with Dialpad
- →Optimizing efficiency by consolidating communications on Dialpad
- →Filing detailed bug reports
- →Reproducing issues faster in QA
- →Sharing debug context with engineers
- →Triaging support bug reports
- →In-house and outsourced contact centers
- →Inbound and outbound calling
- →E-commerce and support helpdesks
- →Appointment booking automation