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Kapture CX
✓ verifiedPaid
AI customer-experience platform to build, deploy, and oversee support agents across voice, chat, and email.
685K visits/mo
Pricing
No public pricing
Basic: Free
Pro Teams: $12/member/mo (yearly)
Pro Personal: $18/member/mo (yearly)
No public pricing
No public pricing
Core features
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- ✦AI Meeting Note Taker
- ✦Screen Recorder
- ✦Automated Summaries and Action Items
- ✦Rich Commenting on Recordings
- ✦Integration with Meeting Platforms
- ✦Async Video Communication
- ✦Omnichannel communication
- ✦Appointment scheduling
- ✦Lead management
- ✦Conversational AI
- ✦CRM integration
- ✦Customizable conversational flows
- ✦Voice and video calling
- ✦No-code AI agent builder (VITOS)
- ✦Agents for voice, chat, email, and social
- ✦Human-in-the-loop oversight layer
- ✦Quality auditing and coaching
- ✦Operational intelligence and analytics
- ✦Industry solutions (BFSI, retail, travel, etc.)
Use cases
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- →Automatically record and transcribe meetings.
- →Share feedback asynchronously on designs and websites.
- →Resolve ad-hoc questions without lengthy calls.
- →Check-in on projects without disrupting the team.
- →Collaborate with clients and vendors without complex setups.
- →Streamlining loan applications in the mortgage industry
- →Improving quote generation and claim handling in insurance
- →Enhancing omnichannel communication and lead generation in automotive
- →Providing on-demand assistance and automated processes in real estate
- →Supporting solar consultations and installation tracking in the solar industry
- →Improving tenant communication and lease renewals in property management
- →Automating customer support across channels
- →Building and deploying AI support agents
- →Overseeing and auditing agent quality
- →Scaling support without added headcount
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