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Dialpad
✓ verifiedPaid
AI-powered customer communications platform for calls, messages and meetings; major established product.
👁 2.3M/mo♥ 1.6K
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JamGPT
✓ verifiedPaid
Streamlines bug reporting with automatic capture; strong adoption.
👁 730K/mo♥ 2.9K
Pricing
No public pricing
Basic: Free
Pro Teams: $12/member/mo (yearly)
Pro Personal: $18/member/mo (yearly)
No public pricing
Free: $0 per month
Pro: $12 / month
Team: $14 / creator / month*
Enterprise: Custom
Jam for Customer Support: Custom / month
No public pricing
Core features
- ✦AI Agents
- ✦Conversation Builder
- ✦Campaign Manager
- ✦Omnichannel Messaging
- ✦Integrations
- ✦AI Meeting Note Taker
- ✦Screen Recorder
- ✦Automated Summaries and Action Items
- ✦Rich Commenting on Recordings
- ✦Integration with Meeting Platforms
- ✦Async Video Communication
- ✦Ai-powered customer communications
- ✦All-in-one platform
- ✦Real-time Ai insights
- ✦Cloud-based solutions
- ✦Automatic capture of device and browser information
- ✦Console and network logs recording
- ✦Repro steps recording
- ✦Backend tracing
- ✦AI debugger
- ✦Integration with popular tools like Notion, GitHub, Jira, and Slack
- ✦Video recording and screenshot annotation
- ✦AI Agents for Self-Serve
- ✦Agent Suite for Multi-Channel Support
- ✦Insights for Business Decisions
- ✦EX Suite for Employee Experience
Use cases
- →Automate customer acquisition and support with AI-powered chatbots.
- →Manage and scale click-to-chat ads.
- →Personalize conversations with unified customer profiles.
- →Send and receive multi-channel rich media & texts across countries.
- →Drive business growth by engaging contextually and enabling self-serve.
- →Automatically record and transcribe meetings.
- →Share feedback asynchronously on designs and websites.
- →Resolve ad-hoc questions without lengthy calls.
- →Check-in on projects without disrupting the team.
- →Collaborate with clients and vendors without complex setups.
- →Improving customer experience in retail with Dialpad Support
- →Connecting employees globally with Dialpad Connect
- →Achieving high CSAT scores with Dialpad
- →Optimizing efficiency by consolidating communications on Dialpad
- →Reporting bugs quickly and efficiently
- →Streamlining communication between QA and development teams
- →Capturing detailed information for debugging
- →Integrating bug reporting into existing workflows
- →Automating customer support in Retail, BFSI, Travel, and Consumer Durables
- →Improving agent efficiency and capacity
- →Gaining actionable insights from customer interactions
- →Enhancing employee productivity and collaboration
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