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Jotform AI Agents
✓ verifiedPaid
Jotform's platform for building AI customer-service agents across channels; category leader.
👁 42M/mo♥ 9.5K
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AI Assist by Tawk
✓ verifiedFreemium
Live chat platform with AI assist and trained chat agents.
👁 6.0M/mo
Pricing
No public pricing
No public pricing
Lite: Free
Basic: $5 /mo
Standard: $12 /mo
Plus: $25 /mo
Premium: $50 /mo
Full Time: $2.20 per hour
Double Shift: $1.50 per hour
Days & Weekends: $1.10 per hour
24x7-365: $1 per hour
Core features
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- ✦AI Agent Creation
- ✦Template Library
- ✦Multi-Channel Support
- ✦No-code survey setup
- ✦On-site, email, and SMS survey options
- ✦Integrated AI insights
- ✦Intuitive dashboard with charts and reporting
- ✦Advanced targeting rules and third-party integrations
- ✦Fully translatable surveys
- ✦24/7 live chat support
- ✦Professionally trained, native-speaking agents
- ✦Lead capture and customer service
- ✦Integration with tawk.to's free live chat software
- ✦Real-time monitoring of agent performance
- ✦CRM integrations
Use cases
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- →Customer Service Automation
- →Feedback Collection
- →Streamlining Support Inquiries
- →Collect zero-party data using post-purchase surveys
- →Run email capture campaigns
- →Create interactive polls and forms
- →Drive change in marketing spend and product line (Ecommerce)
- →Gather feedback for product while rewarding & engaging your users (SaaS)
- →Ask your audience what types of content they want to see (Blogs & Media)
- →Providing customer support outside of business hours
- →Capturing leads from website visitors
- →Answering customer questions about products or services
- →Assisting customers with technical issues
- →Guiding visitors through the sales process
- →Handling customer inquiries in multiple languages
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