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Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.
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Jotform AI Agents
✓ verifiedPaid
Jotform's platform for building AI customer-service agents across channels; category leader.
42M visits/mo9.5K saves
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Makeform
✓ verifiedFreemium
Chat-based AI form builder that generates forms with logic and design; free unlimited forms suit creators and small teams.
202K visits/mo
Pricing
No public pricing
No public pricing
Free: $0/mo
Pro: $19/mo (billed $228/year)
Business: $59/mo (billed $708/year)
Core features
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- ✦AI Agent Creation
- ✦Template Library
- ✦Multi-Channel Support
- ✦AI form generation from a chat prompt
- ✦30+ field types including payments, signatures, and file uploads
- ✦Conditional logic, branching, calculations, and answer piping
- ✦Design customization with themes, custom CSS, and custom domains
- ✦Embed, popup, and shareable link distribution
- ✦Integrations with Notion, Google Sheets, Slack, Zapier, Make, and webhooks
- ✦Response analytics and AI analysis
Use cases
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- →Customer Service Automation
- →Feedback Collection
- →Streamlining Support Inquiries
- →Lead generation and contact forms
- →Customer feedback and satisfaction surveys
- →User registration forms
- →Job applications and HR surveys
- →Event RSVPs and signups
- →Quizzes and polls
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