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Connects your docs, inboxes and apps into one source-backed knowledge base that ChatGPT, Claude and agents can query.
Platform to build AI customer-service agents trained on your data that answer 24/7, take real actions and hand off to humans.
Production RAG API for developers: parse, extract and search documents with SOTA OCR and cited retrieval, cloud or on-prem.
AI-powered knowledge base software for building internal and external docs, help centers, SOPs, and API references with analytics.
AI self-service support agents for B2B that resolve customer questions across chat, email, in-product and Slack.
Free trial available
Free trial available
Free trial available
No public pricing
Free trial available
No public pricing
- ✦Unifies docs, websites, inboxes and files into one synced knowledge base
- ✦Works with ChatGPT, Claude, Copilot, Gemini and MCP-aware agents
- ✦Source-cited answers with reviewable past lookups
- ✦Save settled decisions as reusable Memories
- ✦Sources auto re-sync every 24 hours
- ✦Exclude anything you do not want indexed
- ✦AI agents trained on website/docs with auto-retrain
- ✦AI Actions (Stripe billing, Calendly booking, API calls)
- ✦Multi-channel embed (site, Slack, Notion and more)
- ✦Human handoff with context
- ✦Analytics on deflection and satisfaction
- ✦Multiple LLMs selectable per task
- ✦Parse endpoint with SOTA OCR (LightOnOCR-2)
- ✦Extract endpoint for schema-based JSON
- ✦Search endpoint with hybrid retrieval and citations
- ✦MCP-native and LLM-agnostic
- ✦Workspaces and chunk-level access control
- ✦On-prem, VPC or air-gapped deployment
- ✦Knowledge base authoring portal
- ✦Customizable customer-facing docs site
- ✦Eddy AI assistant and AI chatbot
- ✦Analytics and custom workflows
- ✦Import from PDF/Word, export to PDF
- ✦SSO, SCIM, and API support
- ✦AI support agents across chat, email, in-product, Slack
- ✦Grounded answers with citations on every reply
- ✦Personalization by plan, role, region or account
- ✦Ingests docs, tickets, calls and knowledge bases
- ✦Evaluation analytics and gap detection
- ✦Enterprise security (SOC 2, ISO 27001, data residency)
- →Let AI answer questions about your business from existing content
- →Give e-commerce or agency teams one place to query support, brand and catalog docs
- →Keep canonical decisions like pricing or ICP current across every AI tool
- →Automate customer support
- →Book meetings and complete tasks in chat
- →Capture and qualify leads
- →Keep answers current via auto-retrain
- →Build production RAG without a long in-house pipeline
- →OCR and structure scanned documents
- →Grounded document search with citations for agents
- →Deploy secure enterprise document intelligence
- →Building external product documentation
- →Running internal knowledge bases
- →Publishing SOPs and user manuals
- →Creating API documentation
- →Automating B2B customer support
- →Deflecting repetitive support tickets
- →Powering internal team copilots
- →Surfacing upsells inside support chats