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Enterprise AI knowledge-management platform for building a governed, searchable company knowledge hub teams actually use.
Shopify AI chatbot for CX that automates support and product recommendations to cut tickets and lift sales.
AI-powered knowledge base software for building internal and external docs, help centers, SOPs, and API references with analytics.
GDPR-compliant AI platform for companies with usage-based pricing, a prompt library, RAG knowledge base and central admin controls.
Chrome extension and web app that turns screen recordings into step-by-step tutorials for teams writing internal docs.
Free trial available
Free trial available
No public pricing
Free trial available
Free trial available
No public pricing
- ✦AI-powered search and answers
- ✦Content approval and expiration workflows
- ✦Multi-language sharing with AI translation
- ✦Templates and rich content creation
- ✦Microsoft, Slack, Google Drive integrations
- ✦ISO 27001 security, EU hosting, GDPR
- ✦Inbound support automation agents
- ✦Outbound retention campaigns
- ✦Multi-channel: email, storefront, Instagram, Facebook
- ✦Order and subscription modifications
- ✦Shipping delay handling
- ✦Real-time knowledge from FAQs and policies
- ✦Customer insight analytics
- ✦Knowledge base authoring portal
- ✦Customizable customer-facing docs site
- ✦Eddy AI assistant and AI chatbot
- ✦Analytics and custom workflows
- ✦Import from PDF/Word, export to PDF
- ✦SSO, SCIM, and API support
- ✦Access to many AI models (GPT, Claude, Llama, etc.)
- ✦Usage-based pricing (no per-user license)
- ✦RAG knowledge bases with source citations
- ✦Prompt library and assistance prompts
- ✦Word/Excel add-ins and API integration
- ✦Central admin, SSO (SAML 2.0), pseudonymization
- ✦German-hosted, GDPR-compliant, no training on your data
- ✦One-click screen capture that auto-builds tutorials
- ✦Export finished guides to PDF or DOC
- ✦Embed videos and auto-convert steps into GIFs
- ✦Restrict access and invite teammates to shared guides
- ✦Blur sensitive on-screen information before sharing
- ✦Usage analytics on tutorial engagement
- ✦Push tutorials into a connected knowledge base
- →Central company knowledge base
- →Customer support and IT service desk
- →Onboarding and knowledge retention
- →Market watch and user insights
- →Automating Shopify customer support
- →Turning support chats into sales
- →Reducing support ticket volume
- →Personalized product recommendations
- →Building external product documentation
- →Running internal knowledge bases
- →Publishing SOPs and user manuals
- →Creating API documentation
- →Give all employees secure AI access
- →Query company documents via RAG
- →Standardize prompts across an organization
- →Integrate AI into existing tools and workflows
- →Writing internal help documentation quickly
- →Onboarding new employees with visual walkthroughs
- →Sharing how-to guides across a team without manual writing
- →Creating public-facing product tutorials