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Engagement suite adding live chat, comments, polls and live blogs to publisher and brand sites to grow and monetize audiences.
AI knowledge platform (Alani) that turns files, video, audio and docs into cited, source-grounded answers with persistent memory.
AI customer-support automation with cobrowsing that resolves tickets by extracting answers from help docs and past tickets.
Prompt engineering, management, and LLM observability platform.
Enterprise AI knowledge-management platform for building a governed, searchable company knowledge hub teams actually use.
Free trial available
No public pricing
No public pricing
Free trial available
- ✦Threaded comments
- ✦Real-time group chat
- ✦Live blog streams
- ✦AI polls and moderation
- ✦First-party data capture
- ✦No-code website embed
- ✦Source-cited, grounded AI answers
- ✦Persistent memory across sessions
- ✦Video, audio, PDF and doc parsing
- ✦Choice of LLM (GPT, Claude, Gemini)
- ✦Alani Hub, Connect and Insights products
- ✦Collaboration and sharing
- ✦Enterprise-grade privacy
- ✦AI ticket automation across channels
- ✦Cobrowsing for guided support
- ✦Answers extracted from help docs and past tickets
- ✦Step-by-step guided resolutions
- ✦Support analytics and content-gap detection
- ✦One-click integrations with existing helpdesks
- ✦Prompt management
- ✦Prompt evaluations
- ✦LLM observability
- ✦Team collaboration
- ✦Version control for prompts
- ✦A/B testing of prompts
- ✦Prompt Registry
- ✦Historical backtests
- ✦Regression tests
- ✦Usage monitoring
- ✦AI-powered search and answers
- ✦Content approval and expiration workflows
- ✦Multi-language sharing with AI translation
- ✦Templates and rich content creation
- ✦Microsoft, Slack, Google Drive integrations
- ✦ISO 27001 security, EU hosting, GDPR
- →Live event coverage
- →Growing on-site community
- →Monetizing audience with ads
- →Capturing first-party data
- →Personal 'second brain' knowledge base
- →Verified research and analysis
- →Content communities and monetization
- →Enterprise data workflows and insights
- →Automatically resolve common support tickets
- →Deflect inquiries with self-serve answers
- →Guide customers through resolutions
- →Cobrowse to assist users in real time
- →Spot content gaps and trends
- →Scaling customer support automation with LLMs
- →Empowering non-technical teams with prompt engineering
- →Building personalized AI interactions
- →Debugging LLM agents
- →Improving content creation processes
- →Managing and monitoring prompts with a team
- →Central company knowledge base
- →Customer support and IT service desk
- →Onboarding and knowledge retention
- →Market watch and user insights