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Arena
✓ verifiedFreemium
Engagement suite adding live chat, comments, polls and live blogs to publisher and brand sites to grow and monetize audiences.
145K visits/mo
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Cohere
✓ verifiedPaid
AI customer-support automation with cobrowsing that resolves tickets by extracting answers from help docs and past tickets.
5.7K visits/mo
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PromptLayer
✓ verifiedFree
Prompt engineering, management, and LLM observability platform.
212K visits/mo
Pricing
Free: $0/mo
Starter: $49/mo
Professional: $249/mo
Business: $999/mo
Free trial available
No public pricing
No public pricing
Core features
- ✦Threaded comments
- ✦Real-time group chat
- ✦Live blog streams
- ✦AI polls and moderation
- ✦First-party data capture
- ✦No-code website embed
- ✦AI ticket automation across channels
- ✦Cobrowsing for guided support
- ✦Answers extracted from help docs and past tickets
- ✦Step-by-step guided resolutions
- ✦Support analytics and content-gap detection
- ✦One-click integrations with existing helpdesks
- ✦Prompt management
- ✦Prompt evaluations
- ✦LLM observability
- ✦Team collaboration
- ✦Version control for prompts
- ✦A/B testing of prompts
- ✦Prompt Registry
- ✦Historical backtests
- ✦Regression tests
- ✦Usage monitoring
Use cases
- →Live event coverage
- →Growing on-site community
- →Monetizing audience with ads
- →Capturing first-party data
- →Automatically resolve common support tickets
- →Deflect inquiries with self-serve answers
- →Guide customers through resolutions
- →Cobrowse to assist users in real time
- →Spot content gaps and trends
- →Scaling customer support automation with LLMs
- →Empowering non-technical teams with prompt engineering
- →Building personalized AI interactions
- →Debugging LLM agents
- →Improving content creation processes
- →Managing and monitoring prompts with a team
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