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AI customer-support automation with cobrowsing that resolves tickets by extracting answers from help docs and past tickets.
AI knowledge platform (Alani) that turns files, video, audio and docs into cited, source-grounded answers with persistent memory.
Collaborative AI workspace combining docs, sheets and integrations with AI agents, aimed at teams wanting a 'second brain'.
Free AI assistant from I4DI that mines 13,000+ development documents to give tailored guidance for aid and NGO projects.
AI video social-listening platform that scans social video content to surface untagged brand mentions, sentiment, and creator leads.
No public pricing
No public pricing
No public pricing
- ✦AI ticket automation across channels
- ✦Cobrowsing for guided support
- ✦Answers extracted from help docs and past tickets
- ✦Step-by-step guided resolutions
- ✦Support analytics and content-gap detection
- ✦One-click integrations with existing helpdesks
- ✦Source-cited, grounded AI answers
- ✦Persistent memory across sessions
- ✦Video, audio, PDF and doc parsing
- ✦Choice of LLM (GPT, Claude, Gemini)
- ✦Alani Hub, Connect and Insights products
- ✦Collaboration and sharing
- ✦Enterprise-grade privacy
- ✦Real-time collaborative docs, sheets, kanban boards, and calendars
- ✦Integrations with Notion, Salesforce, Slack, Google, GitHub, and more
- ✦AI agents that perform background research and content tasks
- ✦Natural-language automation builder with a visual node editor
- ✦Cross-document AI analysis to surface latent connections
- ✦Centralized file storage and workspace sharing
- ✦Multi-agent CrewAI system
- ✦Insights from 13,000+ USAID/DEC documents
- ✦Specialized agents (methodology, technical, MEL, compliance, etc.)
- ✦Contextualized, prompt-based recommendations
- ✦Free public-good access
- ✦AI video analysis of audio, visuals, and captions
- ✦Untagged brand mention and UGC detection
- ✦Creator sourcing by niche, audience, and brand fit
- ✦Outbound comment engagement tracking
- ✦Competitive benchmarking across brands
- ✦Brand sentiment and safety monitoring
- →Automatically resolve common support tickets
- →Deflect inquiries with self-serve answers
- →Guide customers through resolutions
- →Cobrowse to assist users in real time
- →Spot content gaps and trends
- →Personal 'second brain' knowledge base
- →Verified research and analysis
- →Content communities and monetization
- →Enterprise data workflows and insights
- →Building a shared knowledge base for a team's projects
- →Automating multistep workflows like report generation or email drafting
- →Using AI agents to handle background research or data analysis tasks
- →Replacing scattered documents and spreadsheets with one collaborative hub
- →Designing development programs
- →Evaluating and monitoring projects
- →Ensuring USAID compliance
- →Structuring reports and communications
- →Finding untagged user-generated content about a brand
- →Sourcing creators that match specific audience criteria
- →Measuring campaign impact across social video
- →Benchmarking a brand's social presence against competitors