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AI customer-support automation with cobrowsing that resolves tickets by extracting answers from help docs and past tickets.
AI knowledge platform (Alani) that turns files, video, audio and docs into cited, source-grounded answers with persistent memory.
Collaborative AI workspace combining docs, sheets and integrations with AI agents, aimed at teams wanting a 'second brain'.
B2B technology platform connecting churches, nonprofits and faith organizations with values-aligned AI tools and outreach.
Enterprise AI knowledge-management platform for building a governed, searchable company knowledge hub teams actually use.
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- ✦AI ticket automation across channels
- ✦Cobrowsing for guided support
- ✦Answers extracted from help docs and past tickets
- ✦Step-by-step guided resolutions
- ✦Support analytics and content-gap detection
- ✦One-click integrations with existing helpdesks
- ✦Source-cited, grounded AI answers
- ✦Persistent memory across sessions
- ✦Video, audio, PDF and doc parsing
- ✦Choice of LLM (GPT, Claude, Gemini)
- ✦Alani Hub, Connect and Insights products
- ✦Collaboration and sharing
- ✦Enterprise-grade privacy
- ✦Real-time collaborative docs, sheets, kanban boards, and calendars
- ✦Integrations with Notion, Salesforce, Slack, Google, GitHub, and more
- ✦AI agents that perform background research and content tasks
- ✦Natural-language automation builder with a visual node editor
- ✦Cross-document AI analysis to surface latent connections
- ✦Centralized file storage and workspace sharing
- ✦Ministry and engagement tools for churches
- ✦Enterprise reach and outreach solutions
- ✦Values-aligned AI models for developers
- ✦Connected ecosystem of 450,000+ organizations
- ✦AI-powered search and answers
- ✦Content approval and expiration workflows
- ✦Multi-language sharing with AI translation
- ✦Templates and rich content creation
- ✦Microsoft, Slack, Google Drive integrations
- ✦ISO 27001 security, EU hosting, GDPR
- →Automatically resolve common support tickets
- →Deflect inquiries with self-serve answers
- →Guide customers through resolutions
- →Cobrowse to assist users in real time
- →Spot content gaps and trends
- →Personal 'second brain' knowledge base
- →Verified research and analysis
- →Content communities and monetization
- →Enterprise data workflows and insights
- →Building a shared knowledge base for a team's projects
- →Automating multistep workflows like report generation or email drafting
- →Using AI agents to handle background research or data analysis tasks
- →Replacing scattered documents and spreadsheets with one collaborative hub
- →Help churches connect with and serve their people
- →Give nonprofits broader missional reach
- →Build faith-aligned apps on values-based AI
- →Link organizations across the faith ecosystem
- →Central company knowledge base
- →Customer support and IT service desk
- →Onboarding and knowledge retention
- →Market watch and user insights