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AI customer-support automation with cobrowsing that resolves tickets by extracting answers from help docs and past tickets.
AI knowledge platform (Alani) that turns files, video, audio and docs into cited, source-grounded answers with persistent memory.
Collaborative AI workspace combining docs, sheets and integrations with AI agents, aimed at teams wanting a 'second brain'.
Developer framework and LlamaParse service for parsing documents and building AI agents and RAG workflows over them.
AI creation studio that gathers scattered notes and ideas, then helps shape them into articles, slides, videos, or webpages.
No public pricing
No public pricing
No public pricing
- ✦AI ticket automation across channels
- ✦Cobrowsing for guided support
- ✦Answers extracted from help docs and past tickets
- ✦Step-by-step guided resolutions
- ✦Support analytics and content-gap detection
- ✦One-click integrations with existing helpdesks
- ✦Source-cited, grounded AI answers
- ✦Persistent memory across sessions
- ✦Video, audio, PDF and doc parsing
- ✦Choice of LLM (GPT, Claude, Gemini)
- ✦Alani Hub, Connect and Insights products
- ✦Collaboration and sharing
- ✦Enterprise-grade privacy
- ✦Real-time collaborative docs, sheets, kanban boards, and calendars
- ✦Integrations with Notion, Salesforce, Slack, Google, GitHub, and more
- ✦AI agents that perform background research and content tasks
- ✦Natural-language automation builder with a visual node editor
- ✦Cross-document AI analysis to surface latent connections
- ✦Centralized file storage and workspace sharing
- ✦LlamaParse document parsing and extraction
- ✦Open-source framework for AI agents and workflows
- ✦Document indexing for retrieval/RAG
- ✦Prebuilt solutions by industry and use case
- ✦Free starter credits for LlamaParse
- ✦Central capture space for saved articles, videos, and notes
- ✦AI prompts that surface connections and gaps in collected ideas
- ✦Generates articles, slide decks, videos, and webpages from source material
- ✦Prebuilt style templates for slides and pages
- ✦Available as desktop app, browser extension, and mobile app
- ✦Skill and prompt library for specific creation tasks
- →Automatically resolve common support tickets
- →Deflect inquiries with self-serve answers
- →Guide customers through resolutions
- →Cobrowse to assist users in real time
- →Spot content gaps and trends
- →Personal 'second brain' knowledge base
- →Verified research and analysis
- →Content communities and monetization
- →Enterprise data workflows and insights
- →Building a shared knowledge base for a team's projects
- →Automating multistep workflows like report generation or email drafting
- →Using AI agents to handle background research or data analysis tasks
- →Replacing scattered documents and spreadsheets with one collaborative hub
- →Parse complex documents for AI apps
- →Build RAG and agent workflows
- →Automate invoice and claims processing
- →Search across technical documents
- →Creators consolidating research into finished blog posts or scripts
- →Professionals turning meeting notes into structured reports
- →Teachers converting lesson ideas into slides and video lessons
- →Product managers organizing scattered feedback into insights