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AI customer-support automation with cobrowsing that resolves tickets by extracting answers from help docs and past tickets.
Developer framework and LlamaParse service for parsing documents and building AI agents and RAG workflows over them.
AI video social-listening platform that scans social video content to surface untagged brand mentions, sentiment, and creator leads.
AI knowledge platform (Alani) that turns files, video, audio and docs into cited, source-grounded answers with persistent memory.
AI creation studio that gathers scattered notes and ideas, then helps shape them into articles, slides, videos, or webpages.
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No public pricing
No public pricing
- ✦AI ticket automation across channels
- ✦Cobrowsing for guided support
- ✦Answers extracted from help docs and past tickets
- ✦Step-by-step guided resolutions
- ✦Support analytics and content-gap detection
- ✦One-click integrations with existing helpdesks
- ✦LlamaParse document parsing and extraction
- ✦Open-source framework for AI agents and workflows
- ✦Document indexing for retrieval/RAG
- ✦Prebuilt solutions by industry and use case
- ✦Free starter credits for LlamaParse
- ✦AI video analysis of audio, visuals, and captions
- ✦Untagged brand mention and UGC detection
- ✦Creator sourcing by niche, audience, and brand fit
- ✦Outbound comment engagement tracking
- ✦Competitive benchmarking across brands
- ✦Brand sentiment and safety monitoring
- ✦Source-cited, grounded AI answers
- ✦Persistent memory across sessions
- ✦Video, audio, PDF and doc parsing
- ✦Choice of LLM (GPT, Claude, Gemini)
- ✦Alani Hub, Connect and Insights products
- ✦Collaboration and sharing
- ✦Enterprise-grade privacy
- ✦Central capture space for saved articles, videos, and notes
- ✦AI prompts that surface connections and gaps in collected ideas
- ✦Generates articles, slide decks, videos, and webpages from source material
- ✦Prebuilt style templates for slides and pages
- ✦Available as desktop app, browser extension, and mobile app
- ✦Skill and prompt library for specific creation tasks
- →Automatically resolve common support tickets
- →Deflect inquiries with self-serve answers
- →Guide customers through resolutions
- →Cobrowse to assist users in real time
- →Spot content gaps and trends
- →Parse complex documents for AI apps
- →Build RAG and agent workflows
- →Automate invoice and claims processing
- →Search across technical documents
- →Finding untagged user-generated content about a brand
- →Sourcing creators that match specific audience criteria
- →Measuring campaign impact across social video
- →Benchmarking a brand's social presence against competitors
- →Personal 'second brain' knowledge base
- →Verified research and analysis
- →Content communities and monetization
- →Enterprise data workflows and insights
- →Creators consolidating research into finished blog posts or scripts
- →Professionals turning meeting notes into structured reports
- →Teachers converting lesson ideas into slides and video lessons
- →Product managers organizing scattered feedback into insights