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AI customer-support automation with cobrowsing that resolves tickets by extracting answers from help docs and past tickets.
Prompt engineering, management, and LLM observability platform.
Free AI assistant from I4DI that mines 13,000+ development documents to give tailored guidance for aid and NGO projects.
Enterprise AI knowledge-management platform for building a governed, searchable company knowledge hub teams actually use.
AI video social-listening platform that scans social video content to surface untagged brand mentions, sentiment, and creator leads.
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No public pricing
No public pricing
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No public pricing
- ✦AI ticket automation across channels
- ✦Cobrowsing for guided support
- ✦Answers extracted from help docs and past tickets
- ✦Step-by-step guided resolutions
- ✦Support analytics and content-gap detection
- ✦One-click integrations with existing helpdesks
- ✦Prompt management
- ✦Prompt evaluations
- ✦LLM observability
- ✦Team collaboration
- ✦Version control for prompts
- ✦A/B testing of prompts
- ✦Prompt Registry
- ✦Historical backtests
- ✦Regression tests
- ✦Usage monitoring
- ✦Multi-agent CrewAI system
- ✦Insights from 13,000+ USAID/DEC documents
- ✦Specialized agents (methodology, technical, MEL, compliance, etc.)
- ✦Contextualized, prompt-based recommendations
- ✦Free public-good access
- ✦AI-powered search and answers
- ✦Content approval and expiration workflows
- ✦Multi-language sharing with AI translation
- ✦Templates and rich content creation
- ✦Microsoft, Slack, Google Drive integrations
- ✦ISO 27001 security, EU hosting, GDPR
- ✦AI video analysis of audio, visuals, and captions
- ✦Untagged brand mention and UGC detection
- ✦Creator sourcing by niche, audience, and brand fit
- ✦Outbound comment engagement tracking
- ✦Competitive benchmarking across brands
- ✦Brand sentiment and safety monitoring
- →Automatically resolve common support tickets
- →Deflect inquiries with self-serve answers
- →Guide customers through resolutions
- →Cobrowse to assist users in real time
- →Spot content gaps and trends
- →Scaling customer support automation with LLMs
- →Empowering non-technical teams with prompt engineering
- →Building personalized AI interactions
- →Debugging LLM agents
- →Improving content creation processes
- →Managing and monitoring prompts with a team
- →Designing development programs
- →Evaluating and monitoring projects
- →Ensuring USAID compliance
- →Structuring reports and communications
- →Central company knowledge base
- →Customer support and IT service desk
- →Onboarding and knowledge retention
- →Market watch and user insights
- →Finding untagged user-generated content about a brand
- →Sourcing creators that match specific audience criteria
- →Measuring campaign impact across social video
- →Benchmarking a brand's social presence against competitors