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Dialpad
✓ verifiedPaid
AI-powered customer communications platform for calls, messages and meetings; major established product.
👁 2.3M/mo♥ 1.6K
Pricing
Basic: Free
Pro Teams: $12/member/mo (yearly)
Pro Personal: $18/member/mo (yearly)
No public pricing
Lite: €39 / mo
Pro: €99 / mo
Business: €399 / mo
No public pricing
Free: Free
Premium: $15/month per user (annual billing)
Team Edition: $19/month per user (annual billing)
Team Edition Pro: $29/month per user (annual billing)
Core features
- ✦AI Meeting Note Taker
- ✦Screen Recorder
- ✦Automated Summaries and Action Items
- ✦Rich Commenting on Recordings
- ✦Integration with Meeting Platforms
- ✦Async Video Communication
- —
- ✦No-Code Conversation Builder
- ✦AI-Powered Chatbots
- ✦Advanced Design Customizations
- ✦Multichannel Agent Dashboard
- ✦Advanced Conversation Analytics
- ✦WhatsApp as a channel
- ✦Live and Video Chat
- ✦Appointment Scheduling
- ✦Ai-powered customer communications
- ✦All-in-one platform
- ✦Real-time Ai insights
- ✦Cloud-based solutions
- ✦AI-powered meeting recording, transcription, and summarization
- ✦Integration with Zoom, Google Meet, and Microsoft Teams
- ✦Automated CRM data entry
- ✦Shareable call highlights and clips
Use cases
- →Automatically record and transcribe meetings.
- →Share feedback asynchronously on designs and websites.
- →Resolve ad-hoc questions without lengthy calls.
- →Check-in on projects without disrupting the team.
- →Collaborate with clients and vendors without complex setups.
- —
- →Improve customer support
- →Generate leads
- →Engage audience with AI
- →Qualify users with rule-based components
- →Connect with live (video) chat
- →Book meetings
- →Improving customer experience in retail with Dialpad Support
- →Connecting employees globally with Dialpad Connect
- →Achieving high CSAT scores with Dialpad
- →Optimizing efficiency by consolidating communications on Dialpad
- →Sales teams using Fathom to streamline follow-ups and close more deals
- →Customer success teams using Fathom to improve customer interactions and save time on note-taking
- →Founders using Fathom to focus on conversations and streamline follow-ups
- →Marketing teams using Fathom to capture key points and share insights instantly
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