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Kapture CX
✓ verifiedPaid
AI customer-experience platform to build, deploy, and oversee support agents across voice, chat, and email.
685K visits/mo
Pricing
No public pricing
Free: $0
Pro: $6.49 /month (billed annually) or $7.99 /month
No public pricing
Free: Free
Mini: $45
Essentials: $95
Plus: $295
Enterprise: Unique pricing
No public pricing
Core features
- —
- ✦Digital Business Cards
- ✦Event Lead Capture
- ✦Universal Badge Scanner
- ✦CRM Integrations
- ✦AI-powered Lead Enrichment
- ✦Team Management Dashboard
- ✦Business Texting
- ✦Team Messaging
- ✦Reminders
- ✦Reviews & Reputation Management
- ✦Text Campaigns
- ✦Smart Schedule
- ✦Digital Forms & Surveys
- ✦Online Scheduling
- ✦VoIP Phones
- ✦Omnichannel Team Inbox
- ✦AI Chatbot
- ✦CRM
- ✦Knowledge Base
- ✦Automations
- ✦Campaigns
- ✦Ticketing System
- ✦No-code AI agent builder (VITOS)
- ✦Agents for voice, chat, email, and social
- ✦Human-in-the-loop oversight layer
- ✦Quality auditing and coaching
- ✦Operational intelligence and analytics
- ✦Industry solutions (BFSI, retail, travel, etc.)
Use cases
- —
- →Capture leads at conferences and trade shows
- →Standardize company-wide branding
- →Equip sales teams to turn handshakes into revenue
- →Enrich contact information for personalized outreach
- →Reduce no-shows by 90% with automated reminders.
- →Improve Google rankings with review and reputation management.
- →Reduce appointment scheduling calls by 40% with online scheduling.
- →Send thousands of text messages with text campaigns.
- →Customer support across multiple channels
- →Automating sales pipelines using bots
- →Retargeting customers with targeted emails and in-app messages
- →Centralizing customer conversations from various channels
- →Building AI-powered chatbots for customer support
- →Creating a knowledge base for self-service support
- →Sending automated email and chat campaigns
- →Automating customer support across channels
- →Building and deploying AI support agents
- →Overseeing and auditing agent quality
- →Scaling support without added headcount
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