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AI Assist by Tawk
✓ verifiedFreemium
Live chat platform with AI assist and trained chat agents.
👁 6.0M/mo
Pricing
No public pricing
Full Time: $2.20 per hour
Double Shift: $1.50 per hour
Days & Weekends: $1.10 per hour
24x7-365: $1 per hour
No public pricing
Core features
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- ✦24/7 live chat support
- ✦Professionally trained, native-speaking agents
- ✦Lead capture and customer service
- ✦Integration with tawk.to's free live chat software
- ✦Real-time monitoring of agent performance
- ✦CRM integrations
- ✦AI Agents for Self-Serve
- ✦Agent Suite for Multi-Channel Support
- ✦Insights for Business Decisions
- ✦EX Suite for Employee Experience
Use cases
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- →Providing customer support outside of business hours
- →Capturing leads from website visitors
- →Answering customer questions about products or services
- →Assisting customers with technical issues
- →Guiding visitors through the sales process
- →Handling customer inquiries in multiple languages
- →Automating customer support in Retail, BFSI, Travel, and Consumer Durables
- →Improving agent efficiency and capacity
- →Gaining actionable insights from customer interactions
- →Enhancing employee productivity and collaboration
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