aichat.com

Paid

Monthly visits

32K

Listed on

1 directory

Rating

5.0/5

Core features

✦AI-driven chatbots
✦Agentic AI for natural responses
✦Omnichannel support
✦Commerce integration
✦Marketing automation
✦AI Assist for live agents
✦Knowledge base building
✦Conversational sales & marketing tools

Use cases

→Automating customer support inquiries
→Generating and qualifying leads
→Delivering personalized marketing campaigns
→Facilitating purchases within chat interfaces
→Building and managing knowledge bases
→Providing voice-based customer interactions

How to use

Businesses can use AiChat to automate responses to FAQs, qualify leads, nurture customers with personalized messaging, and provide instant support across various channels. The platform allows for building intelligent knowledge bases and streamlining customer interactions with AI-powered solutions.

FAQ

What is a conversation?

Conversation is any social media channel conversation between User and Chatbot or between User and Agent during live chat. A visitor, operator or an automated flow may initiate a conversation.

How does the free trial work?

During the free 7-day trial, you can test all AiChat AVA features and plans and see how to improve customer service and accelerate sales. No credit card information required to access the free trial. At the end of the trial, you will be prompted to upgrade your subscription to a paid option to continue using the service. It means that you can use the full feature set of any Customer Service, AiChat Vantage AI Agent and Flows within your first 7 days with AiChat.

Can I change my subscription anytime I want?

Yes, you can. You can downgrade or upgrade your subscription at any time. Please note that any subscription changes will come into effect at the start of your next billing cycle meaning that you will keep your premium features until the end of the existing cycle.

What is a conversation credit?

A Conversation Credit is a unit of usage in our self-serve platform that allows you to access and use different features within the AI chatbot solution. Each credit can be used for various actions, including: AI Chatbot Interactions (based on daily customer conversation), WhatsApp or other Social Channels Broadcasting (sending messages to your audience), Live Chat Support Sessions, API Calls related to conversation flows. Conversation Credits give you the flexibility to choose how you want to use the platform—whether it's running a marketing campaign, automating support, or enabling smart conv

What is the difference between Flows and AVA AI Agent?

Flows are pre-designed, structured conversation paths built using rules or logic. The AVA AI Agent goes beyond traditional NLP—it's built on an agentic AI backbone, enabling it to act with autonomy, reason through complex tasks, and dynamically respond based on context. Use Flows for structured interactions. Use the AI Agent to handle natural language and unstructured questions. Combine both for a smooth, hybrid experience: AI handles the smart stuff, Flows handle the process.