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Aisera

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Enterprise agentic-AI platform deploying AI agents and assistants for IT, HR, finance and customer-service automation.

What it does

Aisera is an enterprise agentic-AI platform that deploys AI agents and assistants to automate work across IT, HR, finance, procurement, customer service and more. It provides an agent platform with Agent Composer, orchestration, enterprise LLMs and integrations, aiming to autonomously resolve tickets and execute cross-domain workflows. Aisera has been acquired by Automation Anywhere.

How to use: Aisera's platform can be used to automate tasks, deliver answers, and transform workflows. It offers solutions for various departments like IT, HR, Finance, Procurement, and Customer Experience. Users can leverage AI agents for tasks such as user access management, employee onboarding, and invoice management.

Core features

Library of purpose-built enterprise AI agents
Agent Composer to build agents in natural language
Aisera Unify to integrate agents, apps and tools
AI assistant and agent-assist for staff
Enterprise LLMs with security and compliance (TRAPS)
Analytics, observability and continuous optimization

Best for

Automating IT service desk and ITSM
HR and employee self-service
Customer-service ticket deflection
Finance and procurement automation
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