Atera

What it does

Atera is the first and only Agentic AI platform for IT management, offering a digital workforce of AI agents that preemptively and autonomously support your entire IT operation. Designed for Managed Service Providers (MSPs) and internal IT teams, Atera’s full stack IT management platform consolidates Remote Monitoring and Management (RMM), helpdesk and ticketing, and automation into one powerful solution. By unifying these essential tools, Atera empowers IT professionals to efficiently manage and protect their infrastructure, automate repetitive tasks, and boost service quality by reducing downtime and improving SLAs. Trusted by more than 13,000 customers across 120+ countries, Atera provides a scalable platform that enables organizations to drive sustainable growth and maximize operational efficiency. It marks a fundamental shift in IT management, pioneering the evolution into the autonomous. With Atera’s fleet of patented, always-learning AI agents, IT teams can offload repetitive, time-consuming work, resolve issues faster, deliver better service, and focus on strategic initiatives rather than break-and-fix operations or firefighting. Atera maintains the highest standards of security and compliance, adhering to responsible AI frameworks to ensure that its AI operates as a safe, trustworthy, and integral extension of any IT team. This dedication to ethical and secure innovation allows organizations to confidently embrace AI in their daily operations. At the heart of A