Cekura

Core features

• ✦Automated QA for Conversational AI agents
• ✦Pre-production simulation and evaluation
• ✦Monitoring of production calls
• ✦Seamless CI/CD pipeline integration
• ✦Testing with AI-generated and custom datasets
• ✦Workflow, persona, and real audio-based dataset creation
• ✦Actionable evaluation with custom metrics
• ✦Real-time insights and detailed logs (Observability)
• ✦Instant alerting for errors and performance drops
• ✦Intuitive performance dashboard

Use cases

• →Ensuring AI voice agents deliver seamless experiences in every conversational scenario.
• →Automating QA for AI agents in customer support, outbound sales, clinic reception, debt collection, and recruitment.
• →Monitoring the quality of AI voice agents in real-time.
• →Aggressively testing AI agents before shipping to production.
• →Optimizing voice agent latency and boosting accuracy.
• →Providing testing and reliability assurance for non-tech-savvy enterprise customers.
• →Testing AI agents for home services, AI coaching, legal intake, customer onboarding, and feedback collection.

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