Convi

Paid

Monthly visits

7.3K

Listed on

1 directory

Rating

5.0/5

Core features

✦AI-powered unified commerce suite (chat, search, support)
✦Automated sales assistance (product nudges, cart-building, bundle suggestions)
✦Automated support assistance (instant ticket resolution, order tracking, cancellations)
✦GPT-powered product search
✦Chat intelligence and insights for revenue blockers

Use cases

→Boosting conversions and increasing Average Order Value (AOV) for Shopify merchants.
→Reducing support overhead and instantly resolving customer tickets.
→Unifying fragmented customer conversations and data across multiple channels.
→Automating routine customer service tasks like order tracking and cancellations.
→Providing personalized product recommendations and smart discounts to shoppers.

How to use

Convi integrates seamlessly with Shopify and other existing tools like WhatsApp, Instagram, Messenger, Zendesk, Gorgias, Zapier, and Klaviyo. Merchants can launch the system in hours. Convi's AI continuously learns and adapts to the store's products, collections, variants, chats, feedback, and existing knowledge bases (FAQs, help center) to automate sales, support, and search functions.

FAQ

What is Convi?

Convi is an AI-powered commerce suite that unifies chat, search, and support for Shopify merchants to boost conversions, increase AOV, and reduce support overhead.

How long does it take to set up?

Convi can be set up seamlessly with Shopify in hours.

Can Convi handle real customer requests?

Yes, Convi is designed to resolve 95% of support tickets instantly with AI-powered chat automation and handle various customer requests like order tracking and cancellations.

Will Convi replace my support team?

Convi handles routine tasks and resolves most tickets, allowing your team to focus on more complex issues, rather than fully replacing them.

Does Convi learn from my store and chats?

Yes, Convi's AI adapts to your store, learning from chats, feedback, agent handovers, and syncing with your FAQs and knowledge base.

Is Convi safe and compliant?

Information not explicitly provided in the text.

How does pricing work?

Convi offers tiered pricing plans (Lite, Starter, Grow, Scale, Enterprise) based on the number of messages per month, with extra message fees and varying features. There's also a 7-day free trial for paid plans and a free Lite plan.

What kind of ROI can I expect?

Merchants have seen proven impacts like +10% AOV, +10% conversion, and −95% support tickets.