Dialogview
verifiedPaiddialogview.com
AI customer-support platform with an assistant ('Tia') for omnichannel automated responses plus virtual conferencing tools.
What it does
Dialogview is an AI-powered customer support platform based in Berlin. Its assistant 'Tia' automates responses to common inquiries across omnichannel channels (chat, email, social), with performance analytics and CRM integration, and it also offers virtual conferencing tools like video chat and screen sharing.
Core features
AI support assistant 'Tia'
Omnichannel support (chat, email, social)
Automated responses to common queries
Virtual conferencing (video, screen share)
Performance analytics
CRM integrations
Best for
→Automating customer support responses
→Handling support across multiple channels
→Hosting virtual meetings
→Analysing support performance