macha

Core features

• ✦AI Copilot for Zendesk
• ✦Multilingual Support (80+ languages)
• ✦Knowledge Base Integration
• ✦Past Tickets Integration
• ✦Customer Data Access
• ✦Automated Ticket Responses

Use cases

• →Automating routine customer support tasks
• →Handling international customer queries
• →Improving agent productivity
• →Automating website support inquiries
• →Streamlining complex inquiries
• →Automating post-purchase queries

Pricing

• Professional Plan: $15 / agent / month

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