Haptik
Jio Haptik's enterprise platform for building conversational and voice AI agents across chat, voice, and messaging.
What it does
Haptik (Jio Haptik) is an enterprise conversational AI platform for building customer-experience agents. It provides voice, support, sales, booking, and lead-qualification agents across WhatsApp, voice, web, and social, with analytics, live-agent handoff, and multilingual support.
Core features
Agent Studio to build custom AI agents
Voice agents in 100+ languages
Omnichannel deployment (WhatsApp, web, social, voice)
RAG over enterprise knowledge and catalog
Live-agent handoff and shared inbox
Analytics and insight dashboards
Best for
→Automating customer support
→AI sales and recommendations
→Bookings and reservations
→Lead qualification
→Phone-call automation
Toolspool rankingby global site rank
Reviews
Big-picture takes: what it's for and whether it delivers. High-engagement YouTube videos — not sponsored.