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Help.center

verifiedFreemiumhelp.center

AI-powered help center and chatbot that turns your articles into instant self-service answers with a shared team inbox.

What it does

Help.center is AI-first customer support software that pairs a knowledge base with an AI chatbot and smart search. It learns automatically from your help articles, FAQs, and connected websites to answer customer questions instantly in multiple languages, and routes unresolved conversations to a shared team inbox. Articles import from tools like Intercom and Zendesk in one click.

How to use: Create a help center website (yourcompany.help.center), import existing knowledge base articles, and deploy an AI chat widget to your website. The AI automatically learns from the articles to answer customer questions.

Core features

AI chatbot and smart search over your content
Auto-learning knowledge base
Shared team inbox for tickets
One-click import from Intercom/Zendesk/Freshdesk
Multilingual answers
Custom domain and branded help center

Best for

Deflect repetitive support tickets
Offer 24/7 self-service answers
Manage customer conversations in one inbox
Identify content gaps to write new articles

Pricing

Free
Business
$19/seat
Unlimited
$99/mo
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