Iokoo
verifiedPaidiokoo.co
French IT-support service for small businesses combining a context-aware AI assistant with certified human experts on demand.
What it does
iokoo is a French IT-support service aimed at very small businesses (TPE). It pairs a personalized AI assistant that handles everyday IT questions with a pool of certified human experts who take over via an expert ticket when a problem needs confirmation or hands-on action. Support is ISO 9001 certified, data is hosted in the EU, and it carries a resolved-or-refunded promise.
Core features
Context-aware AI assistant trained on your IT setup
Escalation to certified human experts via tickets
Under-15-minute response during business hours
Ability to feed in your own procedures and docs
ISO 9001-certified, EU-hosted support
Covers hardware, software, email, printing, VPN and security
Best for
→Day-to-day IT troubleshooting for small firms
→Getting expert advice on tools, hardware or GDPR
→Escalating complex issues to human technicians
→Centralizing support across multi-site or franchise networks
Pricing
Standard: EUR 8/mo (unlimited AI assistant, up to 5 users, 1 expert ticket/yr)