Jochem
verifiedPaidjochem.ai
Knowledge assistant that answers customer and staff questions instantly and routes unresolved ones to the right internal expert.
What it does
Jochem is an AI knowledge assistant that helps teams get answers without searching through files and articles. When it cannot answer, it matches the question to the most relevant internal expert and then captures that expert's response back into the knowledge base. It integrates with Slack and focuses on customer and employee support.
Core features
Instant answers drawn from connected knowledge sources
Expert matching when the AI lacks an answer
Continuous knowledge capture with approval-gated updates
Slack integration
Support for both customer- and employee-facing questions
Best for
→Resolving repetitive customer support questions
→Answering internal employee questions quickly
→Keeping a knowledge base current without manual upkeep