Keatext
verifiedPaidkeatext.ai
AI text-analytics platform that turns reviews, surveys, and support tickets into CX insights and recommendations.
What it does
Keatext is an AI-based text analytics platform for customer experience. It analyzes unstructured feedback from reviews, surveys and support tickets to deliver a unified view, sentiment and theme detection, dashboards and actionable recommendations.
Core features
AI analysis of reviews, surveys and tickets
Unified feedback dashboards
Focus recommendations
Sentiment and theme detection
Multilingual support
CSV and cloud-application integrations
Best for
→Analyze customer feedback at scale
→Reduce churn by finding root issues
→Track CSAT and NPS drivers
→Inform product and CX decisions
Pricing
Basic
$550/mo
Pro
$999/mo
Enterprise: from
$1650/mo