Established live-chat and customer-service software with AI agents, used by 35,000+ businesses for sales and support.
What it does
LiveChat is a customer service platform centered on live chat for websites. Businesses use it to chat with visitors across channels, boost online sales and automate support with AI agents; it connects to 200+ integrations and offers an inbox that tracks revenue.
How to use: Sign up for a LiveChat trial, install the chat widget on your site, and invite your agents. Conversations from the widget and connected channels land in one inbox where agents reply, hand off, and see visitor context. AI agents handle the repetitive questions and escalate the rest, and the reporting ties chats to revenue so you can see which conversations converted. Connect the rest of your stack through the 200+ integrations. Plans are priced per agent per month; Starter covers the basics and Team, Business and Enterprise add capacity and controls as you grow.
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FAQ
What does LiveChat cost?
Billed annually, Starter is from $19/month, Team from $49/month and Business from $79/month, with Enterprise quoted by sales. All prices are in USD.
Can I try it before paying?
Yes — LiveChat offers a free trial you can start with a business email.
Does it do more than live chat?
Yes. Alongside human agents it runs AI agents to automate support, tracks revenue attributable to chats, and connects to over 200 other tools.
Who uses it?
LiveChat states it is trusted by more than 35,000 companies.
How is it priced?
Per agent per month, with the annual rate lower than monthly.