LivePerson
Enterprise conversational AI platform for customer service, powering chatbots and messaging across channels.
What it does
LivePerson is an enterprise conversational AI platform. Its Conversational Cloud identifies customer intent to deliver personalized messaging and voice experiences, with AI chatbots, conversational intelligence and analytics for customer service, sales and commerce across industries.
Core features
Conversational Cloud messaging platform
AI chatbots with intent recognition
Conversational intelligence and analytics
Voice-to-digital customer service
Omnichannel and commerce messaging
Large integration catalog
Best for
→Automating customer service with AI
→Conversational commerce and sales
→Digital and voice customer engagement at scale
Toolspool rankingby global site rank
Reviews
Big-picture takes: what it's for and whether it delivers. High-engagement YouTube videos — not sponsored.
Tutorials
Step-by-step: exactly how to get things done with it.