Toolspool.ai

Omnichat AI

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Core features

  • Omnichannel Integration
  • AI-Powered Marketing Automation
  • AI-Enhanced Sales Conversion
  • Social CDP
  • AI Agents (Customer Service, Smart Shopping, Marketing Campaign, Customer Loyalty, Intelligent Booking, Custom AI)

Use cases

  • Sa Sa: Achieved 400% YoY growth in website sales by strategically deploying Chat Commerce.
  • Benefit Cosmetics: Increased booking rate by 30% by offering online reservations through messaging apps.
  • Timberland: Reached a 7x conversion rate by directing online visitors to salespeople at physical stores.
  • FILA: Website conversion jumped by 3.5 times by adopting Omnichat’s chat commerce solutions.
  • OSIM: Achieved omni-channel retailing and 30% of conversion rate by introducing ‘Online-merge-Offline’ (OMO) sales feature.
  • Eu Yan Sang: Increased Gross Merchandise Volume (GMV) by 10 times by adopting a new retail approach ‘Online-merge-Offline’.
  • Lukfook Jewellery: Delivers a seamless and personalised shopping experience with warmth by automatically diverting online customers’ enquiries to its jewellery consultants via WhatsApp Business.
  • Kidsland: Earned $600k revenue in 2 weeks by introducing Omnichat’s OMO solution to provide personalised service.

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