Spokk
Automated review, loyalty, and referral platform that turns customer feedback into AI-drafted Google reviews for local service businesses.
What it does
Spokk is a customer engagement platform for local service businesses that texts customers after a visit, converts their feedback into a ready-to-post Google review, and automates loyalty and referral follow-up. It also imports existing Google reviews and drafts AI reply suggestions, and supports paid membership tiers and targeted SMS campaigns.
How to use: Businesses can send forms to customers via SMS, Messenger, or QR code. Customers submit feedback, and Spokk generates an AI review draft. Businesses can then reply to feedback and encourage customers to post the review on public platforms.
Core features
SMS feedback requests sent automatically after each visit
AI-generated draft Google reviews from short customer feedback
Automatic import of and AI-drafted replies to Google reviews
Loyalty program with milestone-based reward SMS
Referral link system with rewards for both parties
Paid membership tiers sold through a branded customer portal
Targeted SMS broadcast campaigns to opted-in customers
Best for
→Local service businesses wanting more Google reviews without asking manually
→Owners wanting to reply to all Google reviews faster with AI drafts
→Businesses building a repeat-visit loyalty or referral program
→Filling slow booking days with a targeted SMS blast
Pricing
Starter
$49/month
Growth
$82/month
Pro
$249/month
Toolspool rankingby monthly traffic