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Storebird

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WooCommerce-specific AI chatbot that answers product, stock, and order questions to cut abandoned carts and support tickets.

What it does

Storebird is an AI sales and support assistant built specifically for WooCommerce stores. It syncs with a store's product catalog, variations, and order data to answer shopper questions accurately, track shipments, and hand off to a human via WhatsApp when needed.

Core features

Filters products by attributes like size, color, and category before matching search terms
Real-time order tracking across 1,500+ shipping carriers
Scrapes store content (products, FAQs, policies, blog) to answer support questions
Lead capture for visitor emails
Human handoff with full conversation context, including via WhatsApp
Customizable brand voice on the Pro plan

Best for

WooCommerce store owners reducing missed sales from unanswered questions
Automating 'where is my order' support requests
Capturing leads from chatbot conversations
Escalating complex customer issues to a human seamlessly