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trueaccord.com

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AI- and human-assisted debt-collection agency aiming for higher recovery rates through consumer-friendly, omnichannel repayment outreach.

What it does

TrueAccord is a debt-collection agency (with first-party collections run through its subsidiary Sentry Credit) that combines data science, AI, and human agents to recover consumer debt. Its 'HeartBeat' system and omnichannel outreach are designed to re-engage or resolve delinquent accounts while keeping the consumer experience relatively friendly, offering flexible payment plans.

How to use: TrueAccord provides a digital platform for debt collection. Consumers can use the self-serve portal to manage and settle their debts. Businesses can integrate TrueAccord to handle delinquency needs and improve recovery rates.

Core features

AI-driven omnichannel outreach across collection stages
Combined first-party and third-party collection services
Automated plus human-assisted repayment plan negotiation
Compliance-focused collections program with licensing and security controls
Consumer-facing payment portal for setting up plans

Best for

→Businesses outsourcing early-stage delinquency re-engagement
→Companies needing third-party debt recovery services
→Consumers wanting to set up manageable payment plans on owed debt
→Organizations wanting a compliance-vetted collections partner
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