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voicy.ai

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Early conversational-AI platform (est. 2015) helping offline businesses automate SMS, chat, and voice customer engagement.

What it does

Voicy.AI (formerly Voicemonk) is a conversational AI platform built for offline commerce businesses like restaurants and retailers, letting customers call or text to place orders, book appointments, and receive promotions. Its natural-language dialog engine automates routine customer queries around the clock and integrates with point-of-sale and booking systems. The company positions itself around driving customer engagement, loyalty, and lower support costs for small and mid-sized businesses.

How to use: Customers interact with your business via call or text. Voicy.AI instantly responds on behalf of the business, helps users build orders or schedule appointments, and can send promotions to customers.

Core features

AI-driven SMS and chat order-taking
Voice assistant integration for phone-based interactions
POS and booking system integration
Automated promotional messaging via SMS/Messenger
24/7 handling of routine customer queries

Best for

→Restaurants automating phone/text ordering
→Retailers sending automated promotions to customers
→Service businesses automating appointment scheduling
→Offline businesses reducing customer support staffing costs
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