GDPR-compliant AI customer-service agent that resolves support questions across chat, email, and WhatsApp for European SMBs.
What it does
Watermelon is an AI customer-service platform that deploys an AI Agent to answer common questions across website chat, email, WhatsApp, Messenger, and Instagram, with a shared inbox where human agents take over complex conversations. It integrates with e-commerce systems like Shopify and WooCommerce to look up orders and process returns, and is built and hosted in the EU for GDPR compliance.
Core features
AI Agent answering FAQs and executing actions across channels
Shared inbox with seamless human handover
Integrations with Shopify, WooCommerce, and other order systems
Website visitor tracking and lead qualification
Automation performance analytics and reporting
EU-hosted, GDPR-compliant, ISO 27001 certified infrastructure
Best for
→E-commerce brands automating order-status and return questions
→Support teams wanting 24/7 coverage without added headcount
→Organizations needing GDPR-compliant AI customer service
→Businesses generating and qualifying leads via chat
Pricing
Free
Starter: €99/month (250 conversations included)
Advanced: €199/month (500 conversations included)
Business: €399/month (1,000 conversations included)
Toolspool rankingby global site rank
Reviews
Big-picture takes: what it's for and whether it delivers. High-engagement YouTube videos — not sponsored.
Tutorials
Step-by-step: exactly how to get things done with it.