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Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.
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Apify
✓ verifiedFreemium
Full-stack platform for web scraping, data extraction, and automation; category leader.
👁 4.4M/mo♥ 2.0K
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Jotform AI Agents
✓ verifiedPaid
Jotform's platform for building AI customer-service agents across channels; category leader.
👁 42M/mo♥ 9.5K
Pricing
No public pricing
Free: $0/mo ($5 included usage)
Starter: $29/mo ($26/mo billed annually)
Scale: $199/mo ($179/mo billed annually)
Business: $999/mo ($899/mo billed annually)
Free trial available
Starter: €20/mo (2.5K workflow executions)
Pro: €50/mo (10K executions)
Business: €667/mo (40K executions)
Free trial available
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
No public pricing
Core features
- ✦Business Texting
- ✦Team Messaging
- ✦Reminders
- ✦Reviews & Reputation Management
- ✦Text Campaigns
- ✦Smart Schedule
- ✦Digital Forms & Surveys
- ✦Online Scheduling
- ✦VoIP Phones
- ✦Web scraping
- ✦Data extraction
- ✦Browser automation
- ✦AI agents
- ✦Anti-blocking
- ✦Proxy rotation
- ✦Open-source tools (Crawlee)
- ✦Ready-made tools and code templates
- ✦Flexible AI workflow automation
- ✦Combines code and no-code development
- ✦On-premise or cloud hosting options
- ✦Over 500 integrations and custom tool support
- ✦Multi-step AI agent creation
- ✦Self-hosting capability including AI models
- ✦Chat with your own data (e.g., via Slack, Teams)
- ✦Advanced debugging tools (re-run single steps, mock data)
- ✦1700+ workflow templates
- ✦Enterprise-grade security and collaboration features (SSO, Git control, RBAC)
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦AI Agent Creation
- ✦Template Library
- ✦Multi-Channel Support
Use cases
- →Reduce no-shows by 90% with automated reminders.
- →Improve Google rankings with review and reputation management.
- →Reduce appointment scheduling calls by 40% with online scheduling.
- →Send thousands of text messages with text campaigns.
- →Data for generative AI
- →Lead generation
- →Market research
- →Sentiment analysis
- →On-boarding new employees for IT operations
- →Enriching security incident tickets for security operations
- →Converting natural language into API calls for DevOps
- →Generating customer insights from reviews for sales teams
- →Automating user management
- →Integrating marketplace data sources
- →Creating AI agent chatbots
- →Scraping and summarizing webpages with AI
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Customer Service Automation
- →Feedback Collection
- →Streamlining Support Inquiries
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