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Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.
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Jotform AI Agents
✓ verifiedPaid
Jotform's platform for building AI customer-service agents across channels; category leader.
👁 42M/mo♥ 9.5K
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OpnForm
✓ verifiedPaid
Open-source AI form builder for free forms and surveys; strong adoption and traffic.
👁 30K/mo♥ 684
Pricing
No public pricing
Free: $0
Pro (Monthly): $16 per month
Pro (Yearly): $16 per month (billed yearly)
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
Marketing Hub Professional: SGD 1,120 /mo
Marketing Hub Enterprise: SGD 5,100 /mo
Core features
- ✦AI Agent Creation
- ✦Template Library
- ✦Multi-Channel Support
- ✦AI Form Builder
- ✦Unlimited forms, fields, and responses (Free plan)
- ✦Form logic, URL pre-fill, Hidden fields
- ✦File uploads, Custom code, Webhooks
- ✦Customizable themes and thank you pages
- ✦Form Analytics
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦CRM
- ✦Marketing Automation
- ✦Sales Automation
- ✦Customer Service Tools
- ✦Content Management
- ✦Operations Management
- ✦B2B Commerce Tools
- ✦AI-powered features
Use cases
- →Customer Service Automation
- →Feedback Collection
- →Streamlining Support Inquiries
- →Creating contact forms
- →Conducting surveys
- →Collecting internal announcements
- →Managing warehouse inventory check-ins
- →Gathering training feedback
- →Processing international job applications
- →Streamlining legal petitions
- →Supporting environmental initiatives
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Generate leads through content, AI, and automation.
- →Automate sales prospecting and engage high-value leads.
- →Scale customer service with an AI customer agent.
- →Create and manage content for your audience.
- →Streamline sales processes and close more deals.
- →Improve customer retention and support at scale.
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