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Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.

Popl
Paid
👁 256K/mo
👁 156K/mo
Otter AI
✓ verifiedFreemium

Leading AI meeting assistant for real-time transcription and summaries; huge adoption.

👁 7.0M/mo29K
👁 4.3M/mo7.1K
Pricing
Free: $0
Pro: $6.49 /month (billed annually) or $7.99 /month

No public pricing

No public pricing

Basic: Free
Pro: $16.99 USD per user/month (Billed Monthly) or $8.33 USD per user/month (Billed Annually)
Business: $30 USD per user/month (Billed Monthly) or $20 USD per user/month (Billed Annually)
Enterprise: Contact for Pricing
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
Core features
  • Digital Business Cards
  • Event Lead Capture
  • Universal Badge Scanner
  • CRM Integrations
  • AI-powered Lead Enrichment
  • Team Management Dashboard
  • Business Texting
  • Team Messaging
  • Reminders
  • Reviews & Reputation Management
  • Text Campaigns
  • Smart Schedule
  • Digital Forms & Surveys
  • Online Scheduling
  • VoIP Phones
  • Real-time transcription
  • Automated summaries
  • Action item identification and assignment
  • AI Chat for meeting insights
  • Integration with Zoom, Google Meet, and Microsoft Teams
  • Fin AI Agent for automated customer support
  • Omnichannel support (inbox, tickets, phone, help center)
  • AI-enhanced inbox for agent productivity
  • AI Insights & Reporting for performance optimization
  • Workflow automation with a visual builder
Use cases
  • Capture leads at conferences and trade shows
  • Standardize company-wide branding
  • Equip sales teams to turn handshakes into revenue
  • Enrich contact information for personalized outreach
  • Reduce no-shows by 90% with automated reminders.
  • Improve Google rankings with review and reputation management.
  • Reduce appointment scheduling calls by 40% with online scheduling.
  • Send thousands of text messages with text campaigns.
  • Sales teams using Otter for Sales to extract insights and write follow-up emails.
  • Businesses using Otter to empower everyone to engage and be more productive in meetings.
  • Marketing teams using Otter to automatically assign action items from team meetings.
  • Recruiting teams using Otter to transcribe and summarize interviews.
  • Media professionals using Otter for automated, real-time transcription.
  • Education institutions using Otter for real-time captions and notes for lectures.
  • Providing instant customer service with Fin AI Agent
  • Managing customer inquiries across multiple channels
  • Automating support workflows to improve efficiency
  • Empowering support agents with AI-powered tools
  • Gaining insights into customer service performance
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