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Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.
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Otter AI
✓ verifiedFreemium
Leading AI meeting assistant for real-time transcription and summaries; huge adoption.
👁 7.0M/mo♥ 29K
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Apify
✓ verifiedFreemium
Full-stack platform for web scraping, data extraction, and automation; category leader.
👁 4.4M/mo♥ 2.0K
Pricing
Basic: Free
Pro Teams: $12/member/mo (yearly)
Pro Personal: $18/member/mo (yearly)
Marketing Hub Professional: SGD 1,120 /mo
Marketing Hub Enterprise: SGD 5,100 /mo
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
Basic: Free
Pro: $16.99 USD per user/month (Billed Monthly) or $8.33 USD per user/month (Billed Annually)
Business: $30 USD per user/month (Billed Monthly) or $20 USD per user/month (Billed Annually)
Enterprise: Contact for Pricing
Free: $0/mo ($5 included usage)
Starter: $29/mo ($26/mo billed annually)
Scale: $199/mo ($179/mo billed annually)
Business: $999/mo ($899/mo billed annually)
Free trial available
Core features
- ✦AI Meeting Note Taker
- ✦Screen Recorder
- ✦Automated Summaries and Action Items
- ✦Rich Commenting on Recordings
- ✦Integration with Meeting Platforms
- ✦Async Video Communication
- ✦CRM
- ✦Marketing Automation
- ✦Sales Automation
- ✦Customer Service Tools
- ✦Content Management
- ✦Operations Management
- ✦B2B Commerce Tools
- ✦AI-powered features
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦Real-time transcription
- ✦Automated summaries
- ✦Action item identification and assignment
- ✦AI Chat for meeting insights
- ✦Integration with Zoom, Google Meet, and Microsoft Teams
- ✦Web scraping
- ✦Data extraction
- ✦Browser automation
- ✦AI agents
- ✦Anti-blocking
- ✦Proxy rotation
- ✦Open-source tools (Crawlee)
- ✦Ready-made tools and code templates
Use cases
- →Automatically record and transcribe meetings.
- →Share feedback asynchronously on designs and websites.
- →Resolve ad-hoc questions without lengthy calls.
- →Check-in on projects without disrupting the team.
- →Collaborate with clients and vendors without complex setups.
- →Generate leads through content, AI, and automation.
- →Automate sales prospecting and engage high-value leads.
- →Scale customer service with an AI customer agent.
- →Create and manage content for your audience.
- →Streamline sales processes and close more deals.
- →Improve customer retention and support at scale.
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Sales teams using Otter for Sales to extract insights and write follow-up emails.
- →Businesses using Otter to empower everyone to engage and be more productive in meetings.
- →Marketing teams using Otter to automatically assign action items from team meetings.
- →Recruiting teams using Otter to transcribe and summarize interviews.
- →Media professionals using Otter for automated, real-time transcription.
- →Education institutions using Otter for real-time captions and notes for lectures.
- →Data for generative AI
- →Lead generation
- →Market research
- →Sentiment analysis
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