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AI Assist by Tawk
✓ verifiedFreemium
Live chat platform with AI assist and trained chat agents.
👁 6.0M/mo
Pricing
Free: $0 / Forever
Startup: $21 / Month (billed yearly)
Scale: $42 / Month (billed yearly)
Thrive: $70 / Month (billed yearly)
Enterprise 1: $97 / Month (billed yearly)
Enterprise 2: $161 / Month (billed yearly)
Enterprise 3: $253 / Month (billed yearly)
No public pricing
Free trial available
Essential: $29
Advanced: $85
Expert: $132
Fin AI Agent: $0.99
Copilot: $29
Proactive Support Plus: $99
Full Time: $2.20 per hour
Double Shift: $1.50 per hour
Days & Weekends: $1.10 per hour
24x7-365: $1 per hour
Core features
- ✦Website Heatmap Tool
- ✦Session Replay Software
- ✦Pop-Up Software
- ✦Ecommerce Analytics
- ✦Website Feedback Tool
- ✦Event Tracking Tools
- ✦Website Funnel Analysis
- ✦A/B Testing Tool
- ✦SEO Checker
- ✦Enhanced Context Engineering for deep codebase analysis and adaptive memory
- ✦Intelligent Agents for autonomous planning, coding, and testing
- ✦Spec-Driven Development for clarifying requirements and automating execution
- ✦Intelligent Codebase Search and Advanced Repository Insight
- ✦Context-aware code completions and next-edit suggestions
- ✦Support for leading AI models (Claude, GPT, Gemini)
- ✦Help Desk
- ✦AI Chatbot
- ✦Proactive Support
- ✦Omnichannel Platform
- ✦Knowledge Base
- ✦Inbox
- ✦Tickets
- ✦AI Insights & Reporting
- ✦Workflows
- ✦Apps and Integrations
- ✦24/7 live chat support
- ✦Professionally trained, native-speaking agents
- ✦Lead capture and customer service
- ✦Integration with tawk.to's free live chat software
- ✦Real-time monitoring of agent performance
- ✦CRM integrations
Use cases
- →Analyzing user behavior to understand where they click and why they don't buy.
- →Identifying bugs and usability issues on a website.
- →Optimizing website content and layout based on heatmap data.
- →Improving conversion rates through A/B testing and funnel analysis.
- →Monitoring SEO data to improve website ranking.
- →Delegating complex software development tasks to AI agents for autonomous completion.
- →Performing multi-file code edits and refactoring through natural language chat.
- →Gaining deep architectural understanding of a codebase to resolve issues with precision.
- →Generating unit tests, code explanations, and uncovering codebase architecture.
- →Systematically tackling software development tasks from planning to testing.
- →Deliver help content to customers
- →Divert repetitive questions with a bot
- →Set up a central place for customers to find answers
- →Create multilingual articles for global customers
- →Resolve issues before they arise using outbound messaging
- →Providing customer support outside of business hours
- →Capturing leads from website visitors
- →Answering customer questions about products or services
- →Assisting customers with technical issues
- →Guiding visitors through the sales process
- →Handling customer inquiries in multiple languages
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