intercom.help

Core features

• ✦Help Desk
• ✦AI Chatbot
• ✦Proactive Support
• ✦Omnichannel Platform
• ✦Knowledge Base
• ✦Inbox
• ✦Tickets
• ✦AI Insights & Reporting
• ✦Workflows
• ✦Apps and Integrations

Use cases

• →Deliver help content to customers
• →Divert repetitive questions with a bot
• →Set up a central place for customers to find answers
• →Create multilingual articles for global customers
• →Resolve issues before they arise using outbound messaging

Pricing

• Essential: $29
• Advanced: $85
• Expert: $132
• Fin AI Agent: $0.99
• Copilot: $29
• Proactive Support Plus: $99

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