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Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.
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Pricing
No public pricing
No public pricing
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
No public pricing
Free trial available
Core features
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- ✦Capture customer interactions
- ✦AI-powered insights
- ✦Revenue forecasting
- ✦Deal execution
- ✦Coaching and onboarding tools
- ✦Sales engagement reimagined with AI
- ✦Data-driven decision making
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦Enhanced Context Engineering for deep codebase analysis and adaptive memory
- ✦Intelligent Agents for autonomous planning, coding, and testing
- ✦Spec-Driven Development for clarifying requirements and automating execution
- ✦Intelligent Codebase Search and Advanced Repository Insight
- ✦Context-aware code completions and next-edit suggestions
- ✦Support for leading AI models (Claude, GPT, Gemini)
Use cases
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- →Stop losing winnable deals
- →Improve customer success and renewals
- →Enhance marketing effectiveness
- →Transform reps into stars through coaching
- →Execute strategic initiatives effectively
- →Gain market insights
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Delegating complex software development tasks to AI agents for autonomous completion.
- →Performing multi-file code edits and refactoring through natural language chat.
- →Gaining deep architectural understanding of a codebase to resolve issues with precision.
- →Generating unit tests, code explanations, and uncovering codebase architecture.
- →Systematically tackling software development tasks from planning to testing.
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