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Jotform AI Agents
✓ verifiedPaid
Jotform's platform for building AI customer-service agents across channels; category leader.
👁 42M/mo♥ 9.5K
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AI Assist by Tawk
✓ verifiedFreemium
Live chat platform with AI assist and trained chat agents.
👁 6.0M/mo
Pricing
No public pricing
No public pricing
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
Full Time: $2.20 per hour
Double Shift: $1.50 per hour
Days & Weekends: $1.10 per hour
24x7-365: $1 per hour
Core features
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- ✦AI Agent Creation
- ✦Template Library
- ✦Multi-Channel Support
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦24/7 live chat support
- ✦Professionally trained, native-speaking agents
- ✦Lead capture and customer service
- ✦Integration with tawk.to's free live chat software
- ✦Real-time monitoring of agent performance
- ✦CRM integrations
Use cases
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- →Customer Service Automation
- →Feedback Collection
- →Streamlining Support Inquiries
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Providing customer support outside of business hours
- →Capturing leads from website visitors
- →Answering customer questions about products or services
- →Assisting customers with technical issues
- →Guiding visitors through the sales process
- →Handling customer inquiries in multiple languages
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