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AI-powered customer communications platform for calls, messages and meetings; major established product.
Builds AI agents from your knowledge base to answer customer and team questions and take actions across support, sales, and internal tools.
One-click bug-reporting tool that auto-captures console, network logs and repro steps for developers.
AI-first customer-service helpdesk built around the Fin AI agent, for support teams handling omnichannel conversations.
Jotform's platform for building AI customer-service agents across channels; category leader.
No public pricing
Free trial available
No public pricing
Free trial available
No public pricing
- ✦Ai-powered customer communications
- ✦All-in-one platform
- ✦Real-time Ai insights
- ✦Cloud-based solutions
- ✦Custom chatbots trained on 37+ content sources
- ✦AI actions and skills (tickets, scheduling, billing, MCP)
- ✦Website, help center, Slack, and API deployment
- ✦Lead capture and pre-sales chat
- ✦Conversation and question analytics
- ✦Multi-model support with team workspaces
- ✦One-click bug capture via browser extension
- ✦Automatic repro steps
- ✦Console, network and device logs
- ✦Instant replay of recent activity
- ✦Backend tracing and an AI debugger
- ✦Integrations with Jira, Linear, GitHub and Slack
- ✦Fin AI agent for customer service
- ✦Omnichannel agent inbox
- ✦AI-assisted ticketing
- ✦Copilot agent assistant
- ✦AI conversation insights and scoring
- ✦No-code automations
- ✦AI Agent Creation
- ✦Template Library
- ✦Multi-Channel Support
- →Improving customer experience in retail with Dialpad Support
- →Connecting employees globally with Dialpad Connect
- →Achieving high CSAT scores with Dialpad
- →Optimizing efficiency by consolidating communications on Dialpad
- →Automating customer support with 24/7 answers
- →Qualifying and capturing sales leads
- →Internal knowledge retrieval for teams
- →Research and document analysis
- →Filing detailed bug reports
- →Reproducing issues faster in QA
- →Sharing debug context with engineers
- →Triaging support bug reports
- →Automating customer support with AI
- →Assisting human agents in real time
- →Routing and resolving tickets
- →Analyzing support quality and trends
- →Customer Service Automation
- →Feedback Collection
- →Streamlining Support Inquiries