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Pricing
No public pricing
No public pricing
MULTIAGENT CHAT: $15 per user / per month
MULTIAGENT CHAT PLUS: $20 per user / per month
ENTERPRISE: Custom
Broadcast / Campaign module on WhatsApp: $0.02 per contact reached
Advanced Bot Builder module: $66 per month
Extra FB / Instagram / WhatsApp / Telegram accounts: $22 per month
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
Core features
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- ✦Business Texting
- ✦Team Messaging
- ✦Reminders
- ✦Reviews & Reputation Management
- ✦Text Campaigns
- ✦Smart Schedule
- ✦Digital Forms & Surveys
- ✦Online Scheduling
- ✦VoIP Phones
- ✦Multi-channel chat management
- ✦Chatbot automation
- ✦Broadcast messaging
- ✦API & Webhooks integration
- ✦Web chat widget
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
Use cases
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- →Reduce no-shows by 90% with automated reminders.
- →Improve Google rankings with review and reputation management.
- →Reduce appointment scheduling calls by 40% with online scheduling.
- →Send thousands of text messages with text campaigns.
- →Centralize customer support across multiple messaging channels
- →Automate customer conversations with chatbots
- →Send marketing campaigns via WhatsApp
- →Integrate with CRM and e-commerce platforms
- →Provide real-time support through a web chat widget
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
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