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Dialpad
✓ verifiedPaid
AI-powered customer communications platform for calls, messages and meetings; major established product.
👁 2.3M/mo♥ 1.6K
Pricing
No public pricing
No public pricing
No public pricing
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
No public pricing
Core features
- ✦Business Texting
- ✦Team Messaging
- ✦Reminders
- ✦Reviews & Reputation Management
- ✦Text Campaigns
- ✦Smart Schedule
- ✦Digital Forms & Surveys
- ✦Online Scheduling
- ✦VoIP Phones
- ✦Real-time company and people data
- ✦API and data feed access
- ✦Live alerts on changes
- ✦Company and people search
- ✦Data enrichment
- ✦AI agent data
- ✦Ai-powered customer communications
- ✦All-in-one platform
- ✦Real-time Ai insights
- ✦Cloud-based solutions
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦AI-powered enablement
- ✦Sales content management
- ✦Learning & coaching
- ✦Buyer engagement
- ✦Content automation
- ✦Enablement intelligence
- ✦Digital Sales Rooms
- ✦LiveDocs
- ✦LiveSocial
- ✦Seismic for Meetings
Use cases
- →Reduce no-shows by 90% with automated reminders.
- →Improve Google rankings with review and reputation management.
- →Reduce appointment scheduling calls by 40% with online scheduling.
- →Send thousands of text messages with text campaigns.
- →Powering AI SDRs with live data for automated email generation
- →Automating sales workflows with real-time data integration
- →Monitoring candidates for recruiting platforms
- →Sourcing deals and managing portfolios for private equity and M&A
- →Building live lists of companies or people based on specific criteria
- →Enriching internal systems with up-to-date data
- →Improving customer experience in retail with Dialpad Support
- →Connecting employees globally with Dialpad Connect
- →Achieving high CSAT scores with Dialpad
- →Optimizing efficiency by consolidating communications on Dialpad
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Readying sales reps with training, coaching, and content to close deals.
- →Growing revenue and exceeding quota by automating tedious tasks.
- →Crafting more effective content with AI suggestions and analytics.
- →Building a team of confident customer service agents through smarter training and content delivery.
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